Enhance Customer Experience - Improve your competitive advantage and increase customer satisfaction by maximizing uptime, optimizing performance and delivering a superior overall solution to users. Continuous improvement begins with measurement – IPCheckpoint allows you to test, benchmark, report and optimize.
Maximize online Revenue - Downtime, online transaction failures and poor website performance will cost you dollars. Find out there is an issue before you notice it in your bottom line or through customer complaints.
Fault Diagnosis - IPCheckpoint not only alerts you of downtime or lack of performance but also aids in diagnosing the exact point of failure. For example an alert on a synthetic transaction may point you to an issue between an application server and back-end database.
Ease of Use - Our customer interface is extremely intuitive, easy to use and will have you up and going in minutes. There are both basic and advanced configuration views so even non-technical people can configure IPCheckpoint.
Manage Service Level Agreements (SLA’s) - Effectively manage suppliers by monitoring, reporting and notifying them of their performance as measured by an independent third party. This level of detailed information will encourage suppliers to continuously improve their performance. The most important thing is that you know and they know you know exactly how they are performing.
Eliminate False Alerts - All customers have access to any and all of our multiple monitoring servers by default at no additional charge. Any time a failure occurs from a single monitoring location the same test will be immediately performed from numerous additional locations to confirm the authenticity of the error virtually eliminating false alerts. |
Notification – Be Alerted by email, SMS or pager of downtime or lack of performance.
HTTP basic -Simple web server monitoring [using an HTTP get].
HTTP advanced - HTTP basic plus: HTTPS secure web servers (SSL), query strings, post data, basic authentication, verification of text, detects page size changes, detects contents changes, follows redirection.
Synthetic Transactions – perform actual customer transactions from our numerous locations across the Internet so you can report on actual customer experience.
Synthetic transactions can involve any number of steps e.g. Go to login page, login, request account balance, check balance, logout.
HTTP full page - Breaks down the performance of each component on a page including size, availability and time to download of that component. This feature is indispensable for fine tuning your customer's web experience.
Additional Protocols Include - PING, TCP, POP3, SMTP, DNS, TELNET and FTP. For checking availability and response time of: email, network connectivity, file transfers and more…
Reporting - Is available in real-time and/or can be scheduled to occur on a regular basis. You may configure reports to be produced in color PDF format for ease of distribution and storage i.e. if a supplier does not meet their SLA you may simply email them the PDF along with your request for credit!
Reporting - Is available in real-time and/or can be scheduled to occur on a regular basis. You may configure reports to be produced in color PDF format for ease of distribution and storage i.e. if a supplier does not meet their SLA you may simply email them the PDF along with your request for credit!
Alert Types Include –
- Web failure (HTTP or DNS or TCP)
- HTTP error
- DNS failure
- TCP connect failure
- Page size change
- Text found
- Text not found
- Page slow response
- Transaction slow response
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Website Monitoring
